Red Dress Boutique Reviews

You can contact Reddress.com's customer service in the following ways: - Phone: You can reach them at 706-425-8707 during their customer service hours, which are Monday-Friday 9am - 5pm ET. - Email: You can also contact them via email at orders@shopreddress.com. Please note that their online division is not open on weekends or holidays, but they will get back to you first thing the next business day..

Red Dress Boutique is an online retailer of affordable, fashionable clothing, accessories, and shoes for women. They offer a wide selection of items, including tops, skirts, bottoms, and their ever-popular dresses. The brand is known for its high fashion looks at low prices. However, please note that the return cost for Overnight and 2nd Day Air is $18.00, and for 3 Day Shipping and Ground Shipping, it's $7.00. If you choose not to have your order re-delivered, they can refund you the cost of the items, but the original shipping cost and the undeliverable charge from the carrier will be deducted from the reimbursement.

The Red Dress Boutique accepts returns or exchanges on unworn items in their original condition (unwashed, tags attached and shoes must be in shoe boxes) within 30 days of fulfillment, for store credit only. Items marked FINAL SALE are not eligible for return or exchange. They offer free exchanges for the same item in a different size or color. Returns made in-person at a Happy Returns Bar are free and will not incur a shipping label fee. Mail in returns will incur a $6 shipping label fee, that will be deducted from your online credit. They currently do not offer exchanges for international orders. International orders that are returned will be for store credit only. If any returns do not meet the requirements listed above, their customer service team will contact you via email or phone. If you receive an item that is damaged or incorrect, please notify their customer service department within 3 days of receiving your order. They ask that you please include photos of any damage to expedite the process. They do their very best to accurately depict the correct colors of their clothing but colors may vary due to photography lenses and lighting. These situations do not qualify for defects but you most certainly can still return them.

Red Dress Boutique is a fun and stylish online retailer of affordable, fashionable clothing, accessories, and shoes for women. The brand has a platform based on making smart and chic outfit suggestions where consumers can shop looks without batting an eyelash. The brand was founded by Diana Harbour, an English Lit grad with a passion for art and fashion. She founded the company out of an inspired love of fashion and a fear of complacency. Red Dress Boutique opened in 2005 as a physical shop located in Athens, Georgia. It wasn’t until 2010 that the founders took their business online. The brand offers a wide selection of clothing, accessories, shoes, and jewelry. Their collection extends from trendy jewelry and accessories like chic hats and coveted bags out to a wide selection of clothing, including tops, skirts, bottoms, and their ever-popular dresses. The brand also offers high fashion looks for low prices. The boutique is a presence on every social media platform: Twitter, Instagram, SnapChat and Facebook, engaging a massive following that allows Red Dress to continue its amazing growth.

Reddress.com offers a payment option called AfterPay. This is a “shop now, enjoy now, pay later” payment option available for orders totaling $35-$1000 that are being shipped within the United States. Your order will be paid for using a card of your choice in 4 equal installments that are automatically charged to you every 2 weeks. Please note that RedDress.com reserves the right to refuse or cancel any orders at its sole discretion.

Reddress.com has a specific return policy and shipping policy.

For returns, they accept returns for an online credit for non-final sale items when postmarked within 30 calendar days from the date you place your order. Items marked with Final Sale cannot be returned, refunded or exchanged. If you are not fully satisfied with your RedDress.com purchase, you may return it with the original RedDress.com packing receipt.

Regarding shipping, Red Dress Boutique ships within the USA and Canada. For the USA, they offer Standard shipping (3-10 business days) for $6 or free on orders over $75, 3-Day shipping (3 business days) for $12 (not available for AL & HI), and 2-Day shipping (2 business days) with the cost to be determined (not available for AL & HI). For returns, they charge $18.00 for Overnight and 2nd Day Air returns, and $7.00 for 3 Day Shipping and Ground Shipping returns. If you choose not to have your order re-delivered, they can refund you the cost of the items, but the original shipping cost and the undeliverable charge from the carrier will be deducted from the reimbursement.

To initiate a return on Reddress.com, you need to follow these steps:

1. Red Dress accepts returns or exchanges on unworn items in their original condition (unwashed, tags attached and shoes must be in shoe boxes) within 30 days of fulfillment, for store credit only. Items marked FINAL SALE are not eligible for return or exchange.
2. They offer free exchanges for the same item in a different size or color. Returns are for online credit ONLY! Returns made in-person at a Happy Returns Bar are free and will not incur a shipping label fee. Mail in returns will incur a $6 shipping label fee, that will be deducted from your online credit.
3. They have partnered with Happy Returns to allow for quick, easy and environmentally sustainable returns in person across the U.S. As of December 5, 2023, Happy Returns will only be available for returns of 2 items or less. You can start your Happy Return by clicking here. Happy Returns will email you a QR code and an Express code to provide at your local Happy Returns Bar. Without a code, they will not be able to accept your return, so please be sure to set up the return before heading to a Happy Returns Bar location.
4. If any returns do not meet the requirements listed above, their customer service team will contact you via email or phone. For any questions, please contact orders@shopreddress.com. If you receive an item that is damaged or incorrect, please notify their customer service department within 3 days of receiving your order. We ask that you please include photos of any damage to expedite the process. They do their very best to accurately depict the correct colors of their clothing but colors may vary due to photography lenses and lighting. These situations do not qualify for defects but you most certainly can still return them.